Terms of service

Effective 13 November 2026. These terms are an agreement between you and Vasuh Technologies ("CamBytes", "we"). By creating an account or using the service you accept them.

The service

CamBytes records video from the cameras and DVR/NVR recorders you connect to it, keeps it for the retention period of your plan, and lets you watch it live and play it back in a web browser. Plans are priced per camera per month and differ in how many days of footage are kept.

Your account

• You must be an adult and able to enter into a contract, or act for a company that is.
• Give us accurate details and keep them up to date.
• Keep your password and sign-in codes private. You are responsible for what is done through your account. Tell us at once if you think someone else has used it.

Acceptable use

You must not use CamBytes to break the law or to harm others. In particular, you must not record places where people reasonably expect privacy, record people in a way the law forbids, store unlawful content, try to break into or overload our systems or other customers' accounts, resell the service without our written permission, or use it to build a competing service.

Your cameras and the law

You decide where cameras are placed and who is recorded. You are responsible for having the right to record, for putting up notices where the law requires them, for telling employees and visitors as required, and for how you use and share footage. You must make sure that the connection details you give us are for equipment you own or are authorised to use.

Plans and fees

• Prices are shown on our pricing page. They are per camera per month, are in Indian rupees (INR), and are exclusive of GST, which is added where it applies.
• Subscriptions renew every month until you cancel. You can cancel at any time; see our cancellation and refund policy.
• We may change prices. We will tell you at least 30 days before a change affects you, and you may cancel before it does.
• If a payment fails we will tell you. If it is not resolved after a reasonable time we may suspend the account, and after that delete the footage.

Your data

You own your footage and your account data. You give us permission to store, process and show it as needed to provide the service, as described in our privacy policy. Footage older than your retention period is deleted automatically and cannot be recovered. You can download clips of your footage at any time while it is kept.

What CamBytes is not

CamBytes is a recording and playback service. It is not an alarm, emergency or monitoring service, and nobody watches your cameras for you. It does not prevent crime and does not call anyone for you. Do not rely on it for safety-critical purposes.

Availability

We work hard to keep the service running and to record every moment, but we cannot promise that it will always be available or that every moment will be recorded. Recording depends on things outside our control, such as your internet connection, power and the camera or recorder. We will tell you by email if a camera stops sending video to us, but we cannot guarantee that you will receive the message in time. We may carry out maintenance, and will try to avoid interrupting recording when we do.

Ending the agreement

You can cancel at any time. We may suspend or end your account if you break these terms, if the law requires it, or if we stop offering the service (we will give you reasonable notice). When the agreement ends we delete your recordings and account data as described in the privacy policy, except what we must keep by law. Clauses that by their nature should continue will continue.

Liability

Nothing in these terms limits liability that cannot be limited by law, including for fraud or for death or personal injury caused by negligence. Subject to that, we are not liable for indirect or consequential loss, loss of profit, or loss of data or footage that results from causes outside our reasonable control, and our total liability for any claim relating to the service is limited to the fees you paid us in the 12 months before the event that gave rise to the claim.

Law and disputes

These terms are governed by the laws of India. The courts at New Delhi have exclusive jurisdiction, subject to any consumer rights you have by law. Please contact us first and give us a chance to put things right.

Changes

We may update these terms. If a change is material we will tell you at least 30 days before it applies. If you keep using the service after that, you accept the new terms; if you do not accept them, you may cancel.

Contact

Vasuh Technologies
H-502, Green Valley Apartment Plot No 18, Sector 22 Dwarka New Delhi - 110077, India
support@cambytes.in